Interacting with Jasper is built on a credit system... Like a video game, insert coin, play game, repeat... the more credits the more fun.
How Credits Work
You can monitor your credits and usage inside your usage and billing tab in the app. You’ll need to be aware of two types of credits.
The 1st is Plan Credits
- These are the monthly credits that are included with your monthly subscription.
- Each subscription plan is given a monthly credit amount that automatically resets at the start of each billing cycle, regardless of usage.
- These do not roll over to the next month (so use them up).
- For example, if you sign up for the $59/mo base plan, you will be given 50,000 words. If you generate 10 words or 10,000 words, the plan will refresh to 50,000 words at the start of the next billing cycle.
- You can adjust your plan credits in your app’s usage and billing section.
2nd are Bonus Credits
These are the credits that have been awarded by our team and added to your account manually.
You can only use bonus credits AFTER your trial and AFTER you have used up your plan credits.
Bonus credits will always roll over month to month until you use them up
You can earn bonus credits in several ways. Once again, view the usage and billing page in the app to learn more.
For example, you can earn more free credits by referring a friend, leaving a review and even by just attending a live 101 training with Jasper.
Get those bonus credits yall!
Now that we know how the credits work, let’s clarify what a credit is...
A credit = a word. So each time you run a command, click the generate content button, or click the compose button, it will count against your credit limit for the month. As you write content with Jasper, you are responsible for keeping track of your credit usage. You have access to this in the usage and billing section of your app.
As you write with Jasper, the number will decrease in the usage and billing page. The number of credits you see is what you have left to use for the remainder of the month.
For example, if you write a command “write a blog post outline about house plants” and run that command, what Jasper writes in response to the command will count against your credits. For reference, the document editor’s “M” output length is about ~50 words.
If you are in a template and generate 10 outputs off 1 input, all those outputs will count against your credit limit for the month. Depending on which template you are using, these outputs could be longer (AIDA framework) or shorter (Business Product or Name).
Right now, you can upvote or downvote Jasper’s outputs to give feedback to the team. Downvoting (👎🏻) will appear in the document editor and the outputs are of a template after composing content or running commands. If you don’t like something Jasper wrote, let us know by downvoting content, and we’ll refund those credits you just generated.
After you downvote, we recommend tweaking your input a little so you won’t get another output like that. Jasper does his best to write creatively for you, but sometimes he needs a little guidance from you. If you’re having trouble with tweaks, reach out to our team at email@example.com to get some troubleshooting advice.
Be mindful we only will refund up to 20% of your credit limit for the month. So once you’ve refunded all your credits for the month - you won’t be able to refund more.